Support

Human support with a glassy touch.

Need onboarding, security docs, or help debugging a delivery? Our specialists respond in minutes.

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Real humans, fast responses. Average reply: 3m.

Detailed threads with attachments and audit-ready transcripts.

Step-by-step playbooks, SDK guides, and security answers.

FAQ

Quick answers

Find guidance for account, billing, and delivery workflows.

How do I integrate PixiePorto with my app?

Use our REST + webhooks quickstart. We also offer code samples for PHP and Node to embed secure links.

Can I switch plans anytime?

Yes. Upgrading or downgrading takes effect instantly and keeps your links live.

Do you offer customer support?

Growth and Enterprise receive 24/7 chat with sub-5 minute replies plus optional dedicated managers.

Where can I see platform status?

Status is always visible above, and you can subscribe to incident webhooks or RSS updates.

Contact support

Our team automatically triages incidents with security in mind.

SLA 15m